Support

How can we help?

Browse the FAQ or send us a message directly. We reply within 1 to 2 business days.

Quick links Frequently asked questions
After logging in, tap the option to create a new group from your home screen. You can then name your group and invite up to six other members by their username, email address, or phone number.
Open your group, go to group settings, and select Invite Member. You can invite people using their email address, phone number, or username.
Each group can have a maximum of seven members including yourself.
Yes. Your first group is always free. Additional groups are available for $1.99 per member per month.
The Shared Bank Jar is a group savings feature coming in a future update. It is not yet available.
Your account and all personal data will be permanently deleted within 30 days of your request. Content you shared within groups may remain visible to other members until they remove it. We recommend leaving all groups before deleting your account.
We do not sell your data or share it with advertisers. Data is shared only with the members of your groups and with our service providers who help us operate the app. See our Privacy Policy for full details.
Go to Settings within the app and select Notifications to manage your preferences.
On the login screen, try each sign in option: email, phone number, Google, Apple, Facebook, or Microsoft. If you used email or phone, tap to request a new verification code.
First try closing and reopening the app. If the issue continues, try uninstalling and reinstalling. If it still persists, contact us below with as much detail as possible.
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